Please allow 1-3 weeks for me to process your order. This is a one person shop, so I appreciate your patience in this!

Once your order has been mailed out, depending on your country and the shipping option you chose, these are the estimated shipping times:

Priority Mail

• Europe: 1-2 weeks
• US, Canada: 1-2 weeks
• International: 1-3 weeks

Untracked Mail

• Europe: 1-2 weeks
• US, Canada: 2-3 weeks
• International: 3-4 weeks

Please note that these are only approximates and some packages may take longer to arrive than estimated.

For now, since we only sell flat items and ship everything through Poste Italiane, we should be able to deliver to almost every country!

For US customers: US shipping is currently suspended. I really hope I'll be able to ship to you again in the future, but it's too hard for now! If you'd still like to get a piece of my art, you can join my Patreon Happy Mail club (for now, I haven't had any problems sending letter mail, luckily, so Patreon is still open to US friends!) or visit my INPRNT shop.

Most of the time you shouldn’t need to, but in the event that this occurs, yes! It is the buyer’s responsibility to pay any custom fees or import taxes that may apply.

Poste Italiane’s Priority Mail option does come with a tracking number, but unfortunately the tracking information will only update once your order has arrived to your country and next once it has safely arrived to you. So the tracking number is basically more useful to me than it is to you.

No. I do not make ANY money from shipping prices and I prefer to keep the cost of shipping transparent, instead of including it in the price of my products just so I could then say “free shipping!” to help sell stuff. The cost of shipping reflects the cost of the packaging + the cost of shipping itself.

We do NOT offer any refunds, exchanges or cancellations! Please be mindful when placing your order ♥︎

Once I ship the package out to you, it is out of my control. If your package gets lost or stolen I cannot offer you a replacement or refund since these situations are out of my control and I can't afford to replace/refund those orders as a one person business.

Please double check your address before placing an order!

If a package gets sent back to me, you can either pay for the cost of shipping again, and I can ship your order to you again, or I can issue you a refund of the products MINUS the cost of shipping.